All prices shown on this page are in Canadian dollars, before applicable taxes.

Frequently Asked Questions — RM Tech Canada

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How much does CarPlay / Android Auto cost, and how long does installation take?

Pricing depends on your vehicle, radio model, screen size, brand and required wiring or CANBUS interface.

Installation time varies by vehicle and system. Send your vehicle make, model and year for an exact quote and time estimate.

What remote starter packages do you offer?

EVO ONE 1-Way — $385 CAD installed, before taxes

EVO ONE 2-Way — $485 CAD installed, before taxes

EVO ONE LTE with Phone App — $585 CAD installed, before taxes

Optional T-harness: add $40 CAD when available for your vehicle. It helps preserve original wiring connections without cutting factory wires.

Our remote starters are manufactured in Canada. We do not install remote starters on Mercedes-Benz or BMW vehicles. Other makes are subject to compatibility. Remote range depends on conditions; installation time and any required components are confirmed with your vehicle-specific quote. Ask us about applicable app or cellular service terms.

Do I need an appointment?

Appointments are recommended to avoid unnecessary waiting and reserve enough time for your installation or service. Walk-ins may be accepted depending on availability.

How do I confirm a product fits my vehicle?

Send your vehicle year, make, model and trim, plus the existing bulb or radio details and relevant photos. Ask us to confirm compatibility before ordering.

What does your warranty cover?

Our product warranty covers manufacturer defects. We inspect the product and apply the applicable warranty if a manufacturing defect is confirmed.

Damage caused by misuse, physical damage, modification or operation beyond the product's intended capacity is excluded from this commercial coverage. Ask us for the coverage duration and terms for your specific product before purchase.

This policy does not limit applicable legal warranties or consumer rights.

Read our warranty and support policy.

Are LED bulbs legal and compatible with my vehicle?

We help select an appropriate bulb and application for your vehicle. Correct installation helps maintain visibility and reduce glare.

Compatibility and road-use suitability depend on the bulb, headlamp assembly, vehicle and intended application. Physical fit or installation alone does not establish road legality. Confirm your vehicle make, model and year and ask us about the specific product before purchase.

Do you ship across Canada, and how long does delivery take?

Yes, we ship products across Canada. Delivery depends on the product, destination, availability and carrier.

Available shipping options and charges appear at checkout. For in-stock items, we provide an estimated delivery time when processing your order. Contact us before ordering if you need a delivery estimate for a particular date.

Read our shipping and pickup information.

Can I pick up my order and arrange installation?

Yes. Local pickup is available at 642 Chemin de la Rivière N, Saint-Eustache, QC J7R 0J8. Confirm your order is ready before travelling. Installation requires a separate appointment and quote unless expressly included in your package.

What is your return policy?

If you receive an apparently defective product, contact info@rmtechnologie.ca with your order details before returning it through Canada Post.

We inspect and test the item. If a manufacturer defect is confirmed, we cover the applicable return shipping cost and replace the product under the applicable warranty.

We do not accept discretionary returns for a change of mind or a preference for another product. This policy does not limit applicable legal warranties, cancellation rights or other consumer rights.

Read our returns and exchanges policy.

Will you install parts I bought elsewhere?

Yes, if the product is compatible with your vehicle and suitable for installation. Send us the product and vehicle details first.

Customer-supplied parts are not covered by our product warranty. If a defective or incompatible part requires replacement from our inventory, the replacement is charged separately with your approval. Responsibility for any damage during installation is assessed according to its cause and applicable law; supplying your own part does not waive your consumer rights.

What are your opening hours?

Monday to Saturday: 9:30 a.m. to 7:00 p.m. Sunday: closed.

Which languages do you serve customers in?

We serve customers in English, French and Arabic, with some conversational Spanish. Our goal is to make purchasing and installation as easy as possible.

How do I contact RM Tech Canada?

Call 514-978-6663 or email info@rmtechnologie.ca. Visit 642 Chemin de la Rivière N, Saint-Eustache, QC J7R 0J8, or request a quote online.

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